By visiting this website, you are consenting to these policies.

Refunds: Hair Services

No refunds are offered so please consult with a stylist about any concerns before you leave the salon so that it can be corrected.

Refunds: Products

To maintain the quality and integrity of our products and to keep our prices competitive, we have implemented a strict no returns, no refunds, no exchanges, and no exceptions policy.

Quality Assurance

We go to great lengths to ensure that our products are of the finest quality, and we meticulously inspect each item before it leaves our facility. We guarantee that our products are free from defects in materials and workmanship.

Processing and Shipping Times

All orders will be processed and shipped in 2-5 business days. All orders will be shipped to the address provided at checkout and will arrive in 3-10 days. A tracking number will be provided once order has been shipped. We are not responsible for lost, stolen or delayed packages.

Tracking Information

Once your order has been shipped, you will receive a tracking number via the email address provided during the checkout process. This tracking number will allow you to monitor the progress of your shipment through the carrier’s website.

Agreement to Our Policy

By making a purchase on our website, you acknowledge and agree to abide by the following terms:

• No Returns: We do not accept returns for any reason, including but not limited to personal preference, change of mind, or dissatisfaction with color or texture. Please make your selections carefully.

• No Refunds: We do not offer refunds under any circumstances. Once a purchase is made, it is considered final.

• No Exchanges: We do not offer exchanges for products. All sales are considered final.

• No Exceptions: Our no returns, no refunds, and no exchanges policy is non-negotiable. We cannot make exceptions to this policy for any reason.


Contact Us

If you have any questions or concerns about our products or policies, please feel free to contact our customer support team before making a purchase. We are here to assist you and provide any information you may need to make an informed decision.

Thank you for choosing us! We appreciate your understanding and support of our commitment to delivering top-quality products.